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Shipping & Delivery

Shipping & Delivery

At Croft Oak Furniture, we're committed to providing a delivery service which is quick, efficient and hassle-free. The majority of orders are delivered using our free 1-man delivery service to keep your costs down. They will make the delivery within an agreed three hour time window and are booked in with via telephone or email, usually 2-3 days prior to delivery .

Alternatively your order will be despatched using our standard delivery which will be delivered by one of our professional network delivery partners.

Delivery will be to the outer entrance on the ground floor of the property and will be delivered between 9am - 5pm. All kinds of service upgrades are available. If you require further information about this service please contact our customer service department on 01246 541209.

Once you have made your purchase online, our dispatch department will contact you before your delivery to inform you of the anticipated delivery dates. The delivery team will then contact you to arrange a convenient delivery window to ensure your furniture will reach you with minimum disruption to your day. All prices quoted on the website include FREE DELIVERY to UK Mainland and are undertaken by professional delivery teams.

A white glove delivery service is also available for an additional charge of £39.

DELIVERY CHARGES - Our products are delivered FREE OF CHARGE to UK Mainland. A white glove delivery is available for an additional charge of £39. If you require further information about this service please contact our customer service department on 01246 541209.

Please Note: Our delivery service covers Mainland UK only.

DELIVERY EXCLUDES - Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, Northern Ireland

DELIVERY TIMES - We aim to deliver in stock products within 7 working days from the day of purchase.

OUT OF STOCK - If an item is out of stock or cannot be delivered within the quoted dates we will contact you as soon as possible after the sale to advise.

MULTIPLE ORDERS - If you have purchased more than one item on the same transaction they will all be delivered together at the same time (eg 1 x bedside cabinet in stock estimated delivery 10-15 working days and 1 x king size bed out of stock estimated delivery 4-6 weeks. All items will be delivered together in 4-6 weeks) If one item is required sooner then please process the order on a different transaction.

COLLECTION - You may collect your furniture from our Ilkeston based warehouse. Arrangement for this must be organised with our customer service department, please telephone 01246 541209

Please Note: Our Two man Delivery Service is not available to the postcodes below.

AB, DD, DG, EH, IV, FK, KY, G, KW, ML, KA, TD, PA, PH, EX, DT, TQ, PL, LL, SA & TR and delivery to these areas can take an additional 7 days